27th September was another feather in DHW’s cap. DHW is the knowledge partner for the Delhi Tourism’s Hop On Hop Off bus services. The DHW team has provided research support and training to this project. Our team members created the training module which covered Delhi’s history & information on all sites covered on the trip. Each bus is manned by an executive who has been trained by DHW. The HOHO route covers 19 most interesting sites in Delhi: monuments, museums, bazaars…the best places to explore in the city. DHW trained the executives in knowledge about these sites such as their history, their modern use, things to see/do when visitors explore the sites, hidden gems in the neighbourhood, places to shop and eat and basic information such as ticket entry and timings etc.
The DHW team trained a group of about 40 executives for a period of 10 days. The training included equal emphasis on learning of information and its presentation. Each day of training started with information on Delhi, followed by sessions on soft skills and presentation of the content: professional ethics and etiquette, body language and presentation of the content in an interesting manner. Continue Reading This Post